Terms of Service

Last updated: draft — pending review.

1. Who we are

Glentio is a platform that helps people discover, create, share and join real-world events. For paid events, the organiser is the seller and merchant of record; Glentio acts as a disclosed intermediary that provides the platform and collects its own service fee. Glentio is not the organiser of the events listed and is not a party to the contract between an organiser and an attendee.

2. Eligibility and accounts

You must be able to form a binding contract to use Glentio. You are responsible for activity under your account and for keeping your credentials secure. Provide accurate information and keep it current.

3. Acceptable use

Use Glentio lawfully and follow our Community Guidelines. Do not post misleading events, infringe others’ rights, attempt to disrupt the service, or use it to harm others.

4. Events and tickets

Organisers are solely responsible for their events, including descriptions, pricing, entry, capacity, conduct on the day, and compliance with applicable law. Tickets are issued on the organiser’s behalf. Glentio may remove content or events that breach these terms.

5. Payments and fees

Payments are processed by Stripe on the organiser’s connected account. A transparent Glentio service fee is shown before purchase and is added to the buyer total. Glentio may delay organiser payouts and reserves the right to reverse or refund a transaction where required to protect users. See our Refund Policy.

6. Content and intellectual property

You retain rights to content you submit and grant Glentio a licence to host and display it to operate the service. Glentio’s brand and software remain Glentio’s property.

7. Disclaimers and liability

The service is provided “as is”. To the extent permitted by law, Glentio is not liable for an organiser’s acts or omissions, for an event, or for indirect or consequential loss. Nothing limits liability that cannot be limited by law.

8. Termination and changes

You may stop using Glentio at any time. We may suspend or end access for breach of these terms. We may update these terms; material changes will be notified, and continued use means acceptance.

9. Contact

Questions about these terms: legal@glentio.com.